Subscribe

About Bob

Bob serves as President and CEO of GuideStar and serves on the boards of Vision TV, Grameen Foundation USA, and the AAFRC Trust for Philanthropy. More...

About GuideStar

GuideStar gathers and publicizes information about nonprofits. We advocate that nonprofits share information openly and completely. Any nonprofit we track can update its report for free. More...

Archives

A Few Things I Learned On My Great Cross-Country Adventure

When I first heard the suggestion I was skeptical.

My oldest son, Patrick, interned this summer at eBay and PayPal – both headquartered in San Jose – and when he first proposed that I drive home with him cross country to Washington D.C., all I could think about was all those miserable five hour cross-country plane rides. Why would someone voluntarily subject themselves to a six-day trip? But as we began to talk about sharing geography and history, experiencing food adventures, and having the opportunity to visit GuideStar’s community foundation partners in cities across the country, I was reminded of Paul Theroux’s advice to focus on the journey and not the destination, and so off we went.

It turned out to be one of the best things I did all summer and I would highly recommend doing it – at least once – if you can. We live in a big, amazing, incredibly diverse country and you really can’t appreciate it until you experience it. A few things I learned:

First, community foundations are interesting, creative, distinctive, and intensely local. In the course of the week I visited three of them.

• The Oklahoma City Community Foundation is housed in an interesting building in an up-and-coming arts and creative neighborhood, not too far from the sobering Oklahoma City National Memorial & Museum.

Their primary business focus is on managing thousands of nonprofit and donor endowments. For donors, they administer a variety of funds including scholarships, advised funds and endowments, as well as unrestricted funds established by donors. Having now become the “endowment hub” for their community, they are considering whether our DonorEdge platform can help them become the “information hub.”

• The Community Foundation of Greater Memphis houses and maintains more than 950 charitable funds and makes nearly 6,400 grants annually to 1,600 charitable organizations. They frequently convene members of their community to address major issues, and they are exploring whether DonorEdge can help them become the knowledge center as well.

Thanks to local resident and friend Leo Arnoult, who I’ve gotten to know through the Giving Institute, of which I was previously a board member, we made sure to visit the local legend Rendezvous for their exceptional “dry ribs.”

The Community Foundation of Middle Tennessee has been an active member of our DonorEdge Learning Community for many years and is doing an amazing job collecting data from the nonprofits in their community and sharing this data with others. More than 25 foundations in the greater Nashville area now rely on this data for their nonprofit work, thereby leveraging the power of data sharing and greatly reducing the amount of work for nonprofits.

Thanks to a DonorEdge community learning conference a few years ago, I was introduced to the amazing music scene in downtown Nashville and couldn’t wait to get back.

My second lesson had me thinking about the future of philanthropy. Although the trip helped me appreciate the different cities and geography of America, it also made me realize at the same time how connected we are today and how the digital world is changing what we do and how we do it. Consider these:

• I read the New York Times, Wall Street Journal and Washington Post every day, but all on my iPad. I didn’t touch a newspaper the entire week.

• My son listened to music nearly non-stop, but never on radio. As a person who spent a good part of his career in radio, this saddened me since there is nothing like local radio for getting a flavor of a community, but truth be told, there wasn’t much good to listen to when I did squeeze in a few minutes of radio listening other than the news from National Public Radio.

• We relied entirely on RoadFood.com, Trip Advisor and Yelp for our food selections and we never went wrong. They were all great – and all very local. This is a prime example of how good information, from experts and consumers alike, can help us all make informed decisions – about anything.

• I used TripIt so my assistant no longer needed to cut and paste and photocopy information. My trusty computer and iPad gave me all the information I needed to keep on being productive.

• I did not use any cash the entire trip.

None of these observations are particularly surprising, I realize. You probably do the same thing every day too, and you didn’t need to take a big trip to learn that. What I find interesting, though, is how much the Internet has transformed our lives in every way but how little has changed in the world of philanthropy and charitable giving. The digital transformation has taken hold of every facet of life, and it’s absolutely integral to what we do at GuideStar and leads me to a variety of questions:

• What institutions that now dominate the nonprofit sector will be disintermediated the way radio, TV, music, publishing and news media have been as we find new ways to deliver services?

• What new intermediaries will take their place? (I believe intermediaries will still be necessary – just not the same ones.)

• How can GuideStar (with services like Philanthropedia and Great NonProfits) speed up the process of helping donors be more information- and data-driven? What will that mean for nonprofits? And will it send more money to high-performing organizations?

• What more should GuideStar – and our community foundation partners – do to slash the frightful duplication of effort in gathering and disseminating important data about nonprofit organizations?

• Can GuideStar succeed with our foundation partners in cutting down on time-wasting efforts in submitting multiple grant requests to grantmakers?

• As community foundations transform themselves into knowledge centers, how will they transform community organizations and civic life?

I think the information revolution is still coming to the nonprofit sector. We have only seen the beginning so far. I’m proud that GuideStar is at the heart of this transformation, and with the launch of our new strategic plan, I’m excited to see what’s next. Let’s enjoy the journey.

Bookmark and Share

The Seattle Foundation Plans Confirm GuideStar’s DonorEdge Model for Community Foundations

Earlier this month the Seattle Foundation announced a new website that gathers information about local nonprofits in Seattle and King County. You can read more about it here on Seattle Times and Chronicle of Philanthropy.

I see the Seattle Foundation’s decision to invest $1.45 million dollars to build their solution as further market confirmation of several key trends:

  • Community foundations are  creating community knowledge as central to their unique value proposition;
  • There is a rising importance of donor education and donor engagement through online tools to stay relevant in a changing market place and to reach a new generation of donors; and
  • Community foundations are driving philanthropy and leadership to improve their community

We’re thrilled at this announcement. It is another confirmation of many of the activities our community foundation partners already have underway with GuideStar’s DonorEdge. Consider these:

  • After being pioneered by the Greater Kansas City Community Foundation in 2002, with financial support from the William and Flora Hewlett Foundation, DonorEdge has spread to nine other community foundations. In 2008, GuideStar USA became the technology partner. Together, we have added seven community foundations over the past two years.
  • GuideStar’s DonorEdge empowers community foundations to engage donors to become informed, effective donors by sharing credible, vetted, and sourced nonprofit information online and off line.
  • The DonorEdge Learning Community (DELC) is a robust learning community of fellow practitioners who share lessons learned and support innovation in community philanthropy. New partners in the DELC receive ongoing marketing, operational, technology, and best practices support from their partnership with GuideStar and the DELC.
  • Finally, DonorEdge means community foundations don’t need to do it alone:

- Because of GuideStar’s technology infrastructure, DonorEdge is scalable and cost effective for varying sizes of community foundations.

- Our cooperative funding model provides for annual software updates and new features informed by the DELC to stay ahead of the curve.

The news from Seattle is another important step for the re-shaping of community foundations. I’d be interested in your thoughts. Please share this with your networks via the ShareThis button below and leave a message in the comment section below.

Bookmark and Share

The DonorEdge Learning Community’s Next Lesson: Funk and Jazz

Trombone Shorty

Trombone Shorty

I’ve come to expect that I will learn something new every time I meet with folks from GuideStar’s DonorEdge Community Foundations.

After all, that’s what a learning community is all about. 

From many of the group’s presidents, I’ve learned about how community foundations are re-inventing their business models, focusing less on transactional donations and more on “intentional” giving. From other community foundation presidents I’ve learned about the importance of becoming a “knowledge center,” a reservoir of information about nonprofit organizations and their programs and metrics.

From my friend Roxie Jerde, senior vice president of the Greater Kansas City Community Foundation, and her husband Mike, I learned how to gather the courage and determination to ride my bike 100 miles in one hot and windy day at Register’s Annual Great Bicycle Ride Across Iowa (RAGBRAI) in central Iowa.  

From our friends at the Community Foundation of Middle Tennessee I have learned about how an organization can become a vital knowledge and a financial resource center in times of terrible floods and community hurt. As our partner KIMBIA puts it in their case statement:   “In the first week of May 2010, heavy rains fell on the Middle Tennessee region, flooding much of the metro Nashville area. Powered by the combined efforts of KIMBIA and GuideStar’s DonorEdge platform, the Community Foundation of Middle Tennessee responded immediately with a custom online fundraising campaign. In all, the DonorEdge widgets have raised well over a million dollars in relief funds.” 

And as a side benefit from my last trip to Nashville, I learned about all the fabulous music that Nashville has to offer.   

And while I’m on the topic of music, at the suggestion of Doug Kridler, president and CEO of the Columbus Foundation, a man who has also had a successful career finding successful musical acts, I dragged along my trusting but unsuspecting wife and two friends to see Trombone Shorty at the 9:30 Club in Washington, DC, not long ago. It was a high energy night with a capital E!  Trombone Shorty─his real name is Troy Andrews─is a part of the musical Andrews family and grew up in New Orleans’ Treme neighborhood. He has appeared in four episodes of the 2010 HBO series Treme.  His current group is called Orleans Avenue and they play a mix of funk/hip-hop/jazz and blues. I would call his music amazing and lots of fun.

So thanks, Doug, for the tip about the great music. I never would have gone if it hadn’t been for you. And thanks DonorEdge for being such a great learning community that is always teaching me something new.

Bookmark and Share